Returns & Exchanges
Returns, Exchanges & Replacements
If you have recently placed an order and it has not shipped, please contact us to discuss options to exchange your product selection or receive a refund.
Returns & Refunds after shipment: You must return your product within 14 days of the product being shipped (21 days for international orders). Returns must be shipped back within 7 days of receiving your return approval. Custom items are not eligible for a refund.
Includes original packaging and product in new condition - Any returned product(s) must be returned in all of their original packaging, and in like-new condition. HotDogFPV may reject the returned product if there is damage to the product or packaging.
If a product is deemed unfit for return due to damage, HotDogFPV will notify the customer that the return has been rejected and no refund will be issued to the customer. The customer can choose one of the following options.
- The product will be shipped back to the customer at their expense; or
- The product will be recycled.
Return Shipping - Customer is responsible for the cost of return shipping. HotDogFPV is not responsible for risk of loss or damage during shipment when returning a product
Refunds are issued upon receipt of the returned item. Shipping costs are non-refundable.